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Headhunting 101 - How to Get the Most From a Staffing Vendor

I did some interview training recently for a new client that last year hired 6 people via headhunters at 25% per hire fees...total price tag over $140,000. I've seen companies that spent a lot more than that, but not companies of this size (roughly 60 staff).

In some industries, using headhunters is more typical than others, but in talking with this particular company about their interview process and tactics, it became clear to me that some of their headhunters were not doing the job the company should have expected for the money they were spending.

When I headhunt for a company, I make sure the company knows what it's getting. You don't buy a body from a headhunter. What you buy is a set of services and knowledge that result in a higher probability of an incredible employee than you could generate on your own.

So this week, I offer some clarity about how to work with headhunters so that it's worth it to you. Here are 3 basics you should demand from any headhunter of staffing company you decide to use:

1.Understanding - headhunters should develop a deep, accurate understanding of your needs. If the headhunter has no independent discovery process that helps you understand your own job better, beware.

The staffing company that just takes your job description and starts sifting through its resume banks can't really help you hire without taking up a heck of a lot more of your time letting you "steer" them to the right fit.

If the headhunters actions or candidates tell you they do not understand what you need and don't need, give them one chance to ask more questions and fix it. If they can't deliver top-notch, ready-to-hire candidates after that, fire them and find someone else to work with!

2. Loyalty - headhunters should never present a candidate to you they have in process with another employer. Ever. They should also never speak to one of your employees about a job with another client. The headhunter works for you and should act like it at all times. If they don't, fire them and find another one.

3. Active Candidate Sourcing - if you're paying a headhunter who is finding candidates for your job in places where you can find them (job boards, newspaper ads, etc) then you're not working with the right ones. The whole idea is to work with those who can find passive candidates, not those actively looking for a job. If they
can't do that, find another one.

And If you're paying someone $30,000 to scan the job boards for you, call me!!

I'll take the money they'd charge you for one hire and build you a repeatable process you can use to hire every person you need for the next year!

Bottom line - headhunters are a dime a dozen. Now that the labor market is heating up, everyone and their mom is going to be recruiting. Most of them aren't worth your time or money - you need to be discriminating about who you engage to recruit for you. The service is only worth it if you get more than you could by spending the money to upgrade your own systems and skills.


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